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Video upload

Green_Man_420
Green_Man_420started grow question 8 months ago
Morning all, can someone please help. I am trying to upload a video but it doesn’t work. Am I missing something?? ️
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DoughHead
DoughHeadanswered grow question 8 months ago
Make sure it's a mp4 format and not to long. Try a shorter clip if you continue having trouble with the one you have now. I know when I upload mine it sometime won't accept it and I have to re-try several time. Once it allows it to load, it will take a couple minutes for it to fully download to the website. It will show you a percentage and how much you have left. After it's 100% it still will have to resize the video or picture posted. Idk why but it does. Try this during early mornings or late late night as the foot traffic on the site will be lower during this time. Hope this helps, if not message administration and they will help you. Please consider selecting me as the answer so I can be entered for a chance to win grower of the month contest I would really appreciate your support 🙏 ❤️
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Tommy716
Tommy716answered grow question 8 months ago
The first thing I would double check is are you trying to load two large of a file? Next thing I have found personally that uploading during non-peak hours seems to be a little bit easier. As always, your connection is key to most uploads. Just my two cents. Good luck!
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finest
finestanswered grow question 8 months ago
Hello there, is the uploaded video in .mp4 format. I pretty sure the platform does not allow other video formats. 😊
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