This company has failed to provide the 1st place price for GOTM Contest they hosted in Dec 23' and is still an ongoing issue with them.
** I WOULD THINK TWICE ABOUT GIVING THEM YOUR MONEY FOR QUESTIONABLE GENETICS **
They have piss poor communication skills and lack any organization. Do not have credibility or long standing reputation. No one should have to follow up weekly to get any information out of a company for basic shit like a tracking number only to be told to be "grateful". Meanwhile they dropped the ball and did not start shipping anything to any contestants till mid March from a contest that ended in end Dec23/ early Jan24. On top of this they had all the information available to them and then just lost it and had to start all over again, they did not provide any updates till it was to late so we all waiting for something and 1 month later get a message saying opps. To make up for it we will give you extra seeds,,, Don't forget when they launched this contest their web page was worse then a geocities edit from a grade 9 high schooler in the late 90's then it got upgraded after the fact to something that looks like its trying to wow people with fancy graphics like a cereal box with a toy in it.
The lack of organization and communication skill clearly show they do not know how to run a company or uphold any obligations they have with @GrowDiaries regarding contests they agreed to be a part of. The prizes sent out are not gifts they are your responsibilities to fulfill. If you choose to break that trust in that then you should not be allowed on this platform to advertise your products, The community should know how you conduct yourselves so they can avoid any potential outcomes like this.
When you fuck up a package and do not send it correctly for international shipping it is on you to fix that, not for the client, you should also be trying to find out what went wrong to prevent it in the future. One email every 2-3 weeks is not a great turn around for active communication with only part of the subject/questions addressed. Whoever they hired that goes by the Name Diego is the main source of these problem. Mild language barriers and a strong disconnect on what customer service is. I would not trust this company with any money let alone to send you the seeds you ordered, If they can't do that for a contest on a Cannabis Growing Site can they do it at all? its public facing... How they thought this was an acceptable outcome is beyond me. The way they conduct themselves is paramount on site like this and they failed hard.
TL:DR = Garbage Company, Shit Service, No Credibility or Reputation, Poor Problem Solving Skills, Failure To Uphold Their Obligations In A Contest. Can Not Communicate Adequately Or In A Timely Manner. Likely A Flashy Reseller Jacking Up Prices For While Label Seeds Purchased In Bulk.
You Can Do Better. Stick with known breeders who have a trusted platform established.
like
