I've not used either of those products in DWC but if your roots are stained or it you feel they are starting to rot, you need to do something about it!
First of all, make absolutely sure there is no light being allowed into your reservoir as this is generally the most frequent cause of the problem. Is your netpot completely filled with hydroton? Is your fill/test hole covered with either a plug or dark tape (white tape will still allow light to pass through.
Is there a smell coming from the roots? If so, you will probably want to do some trimming of the roots (perfectly acceptable and probably necessary) - get the rotten ones pruned out. Then do a complete reservoir clean/change. If you're growing in a bucket, clean the bucket with H2O2 thoroughly before
putting in fresh water and nutes.
Finally, actually add some H2O2 to the fresh water/nutes as this will kill any bacteria that may linger in the roots (it will also kill off good bacteria but you can add those again later if you want).
Good luck!