Fastbuds order never recieved, ignored by customer service

Grandmas_Boy
Grandmas_Boystarted grow question 23d ago
Ordered 30 seeds, well over 0 and customer service refuses to help me. No update of order tracker...no refund...no new package sent. What ever happened to customer service????
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The_7_Club
The_7_Clubanswered grow question 23d ago
Post this on reddit especially for a quick action. Also on all your social media.
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m0use
m0useanswered grow question 23d ago
If u paid with CC, call your provider and say it never showed and they can issue you a charge back on them. aka a refund. Done it before. Same its for garden seeds and plants. Don't mention cannabis as some of them are weird about it. 2nd the fact you should reach out to them on their official platforms. I've almost always get a reply from em on this site or email. but shit can fall though the cracks. and companies do charge. If you did not order directly from them. then you need to reach out to the reseller who processed your order. Eg. attitude seed bank.
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MyWetPussy
MyWetPussyanswered grow question 24d ago
I had 2 sets of their fast flowering cultivars turn herm on me. I emailed them about it and they got back to me in 24-48hrs. They offered to send out new seeds. I declined the seeds and ask for different cultivars instead. The had no problem sending me out the different cultivars. I give fastbuds customer service a 10/10. Side note this was around 2 years back. I did deal with heather so if she is still around the issue will be resolved.
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00110001001001111O
00110001001001111Oanswered grow question 24d ago
maybe, try fast buds website rather than this 3rd party website, which may or may not be owned by the same people. send them info showing bank or credit card payment.. a receipt etc... typical things you do when such a problem comes up.
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HinduGod
HinduGodanswered grow question 24d ago
DAT IS VERY VERY ODD!!! HEATHER AT FASTBUDS IS DA BEST!!!! SHE ALWAYS TAKES CARE OF DA CUSTOMERS AND NON CUSTOMERS!!!! I SUGGEST EMAIL DEM VIA HEATHER OR ASK FOR HER HERE VIA PRIVATE MESSAGE Fast_Buds!!!
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