Ordered 30 seeds, well over 0 and customer service refuses to help me. No update of order tracker...no refund...no new package sent. What ever happened to customer service????
I had 2 sets of their fast flowering cultivars turn herm on me. I emailed them about it and they got back to me in 24-48hrs. They offered to send out new seeds. I declined the seeds and ask for different cultivars instead. The had no problem sending me out the different cultivars. I give fastbuds customer service a 10/10. Side note this was around 2 years back. I did deal with heather so if she is still around the issue will be resolved.
maybe, try fast buds website rather than this 3rd party website, which may or may not be owned by the same people.
send them info showing bank or credit card payment.. a receipt etc... typical things you do when such a problem comes up.
DAT IS VERY VERY ODD!!! HEATHER AT FASTBUDS IS DA BEST!!!! SHE ALWAYS TAKES CARE OF DA CUSTOMERS AND NON CUSTOMERS!!!! I SUGGEST EMAIL DEM VIA HEATHER OR ASK FOR HER HERE VIA PRIVATE MESSAGE Fast_Buds!!!