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Hello Growmie, iam hoping this can be solved, because i know Anesia very well and never had Troubles at all
I know that they are totally overworked because of Managing the Company with very few STaff, and the decriminalisation in Germany.
i know this all is no big excuse for not reacting -
i have been writing to them, to react to your anger.
i understand very well your Feelings and your anger, iam really hoping they are coming back to you and the Problem will be solved.