sir_isOanswered grow question 4 years ago "Been using neem oil and insecticidal soap for a while as well, but this sort of damage persists still."
These things, btw, don't necessarily have beneficial effects. They are typically negative (but used as a tradeoff, of bad vs worse).
In your case, I would recommend you stop using both immediately, unless you can actually identify insect pests, yourself visibly.