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Issues with expertseeds

Loserofthemonth
Loserofthemonthstarted grow question 2 years ago
Used the cash app as suggested by expertseeds. Sent money they say no recieved . Cash app say no refund. WTF I've spent 6 hours emailing and checking to try and fix this. I now conclude they are both unethical companies. Screenshot of my payment last week included.
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Setup. Seeds
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m0use
m0useanswered grow question 2 years ago
Contact cash app and get them to verify the receiver was them. Throw that in their face, Make a lot of stink on cannabis web forms. and redact your balance and full card details and phone number. someone going to make use of this information in a unfriendly way. If anything delete that photo attached to this question. Good Luck.
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Loserofthemonth
Loserofthemonthanswered grow question 2 years ago
Seeds arrived unannounced 4 days after I announced my displeasure here deleted my profile, address, payment method, etc... On the Expert site. 2 weeks later than the 2 days advertised. Never got a response about anything from Expert. Really messed up customer service, if you have an issue it's just non-existent. Thanks for the beans sorry we didn't have a love connection. If I still owe you 5 dollars and some change you are welcome to bill me and no worry's, I'll pay my debt and then forget you.
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Mrryan78
Mrryan78answered grow question 2 years ago
That’s to bad man I’ve had great luck with brotanicals and pacific seed bank good luck
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Ezzjaybruh
Ezzjaybruhanswered grow question 2 years ago
Post on their contests
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Loserofthemonth
Loserofthemonthanswered grow question 2 years ago
I've done pretty much all I can, thanks all. Well I didn't call the guy who claims to be able to fix it. Sorry kinda think this is something a customer should be able to handle without involving a 3rd party that they don't know. Got another email from cash app saying that Expert declined my refund and that cash app definitely sent the funds 8 days ago. Proof was provided long before this by my bank. I've used several other seed banks over the years. This my first we gotcha and don't give a shit. As I said my first order was fine they let me use my card, the next one they got me to go for their preferred payment saying they charge extra 3% on cards. Yeah I'm a dumbass, never again, btw that's the first time I've ever not used my card, lesson learned. I'm not going to pick an answer to close this for obvious reasons. I understand GD is getting paid by advertising from 'expert' sorry to be the bearer of bad news, but the truth is they are terrible.
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Organoman
Organomananswered grow question 2 years ago
Try Pev Grow in Spain. Honest and helpful company that will bend over backwards to keep you happy. Easy credit/debit card payments and the best prices I could find on the net. Tons of specials every month, thousands of strains from all the big and small breeders and fresh stock always. Have dealt with them for years and am a very, very satisfied customer. 30+ orders and not one single failure to arrive! Can't say enough nice things about them!
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BarneyRumble420
BarneyRumble420answered grow question 2 years ago
That's very unfortunate man I really reccomend going through Herbies seeds 💯 never had a problem great customer service and will go above and beyond to make sure we are happy ✌️🤙 hope this doesn't happen to you again
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Benzels
Benzelsanswered grow question 2 years ago
The second I see any kind of "please pay with Crypto/ some random app or money order/direct bank transfer" I exit that site straight away. If I cant pay with my credit/bank card so I have a way to dispute and track my payment then I wont use that seed bank. Herbies are safe...slower shipping but everything else is fine. Payments are easy-yes it redirects you to a payment screen but its all auto done and ive made many purchases and they always give ya free seeds, if the order gets lost or seized they re send and they pretty cheap. Also recently got seeds from Garden of green in Ireland and they were easy to deal with and seeds got thru just fine. too. And seedsman is my next stop to grab some Chocolate Skunk seeds from them. Cant wait for those!!
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Ezzjaybruh
Ezzjaybruhanswered grow question 2 years ago
Yes I’ve seen lots of shit about expert seeds / GOG on here lately. Sorry man
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Loserofthemonth
Loserofthemonthanswered grow question 2 years ago
Got another message from cash app sys that they sent the funds took a screen shot of that too. I've spent 6 hours on this then 3 hours in the tent. Got a well deserved supper and a bowl waiting on me. l Expert Seeds, I'm waving at you. No that's no the number one signal. Cash app finally went through our 6 hour thread and realized I'm honest. If you had invoiced me in dollars as I asked 3 times before sending the wrong amount twice. Or if you had of let me pay with my card as I did on the first order. Yes I tried and you declined it and asked me to install an app and jump though the prerequisites involved in that. I did as you asked. If you would listen to me in the dozens of emails and do the right thing I would not be here dragging you around Grow Diaries like a spoiled brat by the ear. Ok I feel better hope that was as good for you. Something of a cathardic release here. You got a measley 45 bucks then you spent $$ to pay an employee to deal with me all day and it was ahhllllldayy. You know what I have , effing grit, don't worry it's not something you can catch.
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Homestickycannabis
Homestickycannabisanswered grow question 2 years ago
Sorry to hear about that. What I can help with is directing you to Seedsman seed bank, they stock Expert genetics along with many other good breeders. I've ordered all my seeds from them with no issues. Give em a try you'll get your beans. Cheers.
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Technical_Department
Technical_Departmentanswered grow question 2 years ago
Call this number and it will get fixed in 24hrs. 1-877-574-5566
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GMSgrows
GMSgrowsanswered grow question 2 years ago
Get a screenshot of your transaction from your bank and send it off to them
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