How do you get tracking info and customer support ...

That company is shity and sketch as fuck, they hosted a contest on this platform and bailed on it, no one got prizes and everyone was letdown. I would not grow them or there sister company expert-seeds. no one can release that many seeds a year and have it fully tested, they are reselling white label wholesaler products and have no idea what they really are. You could try raising shit on review sites like google and other cannabis forms, can write shit all over their profiles on GD, they official brand account and the official rep account. If you paid via credit you can call you card company and say the products never arrived and get them to perform a charge back... only works if it legal in your area and if you paid with card. Last option maybe in your online portal/account for the GOG website it has some sort of link or number for tracking?? Good Luck!